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Our Leadership Team

Our STAR Building Services leadership team recognizes that in the service industry, creating long-lasting and impactful employment relationships will be beneficial for our customers. Read more about the STAR Building Services leadership below.

Neil Betoff
President

Neil has over 30 years of experience in business, finance, and property management. Beginning his career as a certified public accountant and investment banker, Neil has a strong understanding of business structures and financial planning. After leaving Wall Street, Neil found a passion for real estate and took on a role as property manager for commercial properties. This experience provided Neil with a deep understanding of property managers’ needs and challenges, forming the foundation for STAR Building Services. He built STAR to be client-centric and detail-oriented to ensure a positive client experience.

As President, Neil oversees STAR’s day-to-day operations and sales. Because Neil knows that a company is only as successful as the quality of its employees, he hires the best-in-class and implements comprehensive training programs and two-way feedback structures to guarantee his employees are both well-equipped and well-supported to succeed. Neil has a long history of making both his employees and clients a top priority, making STAR a premier company to work for and to work with.

Fun Facts:  When not at work, Neil enjoys spending time with his wife and three grown children. From sunrise at Angkor Wat to sunset in Istanbul Neil loves traveling the world with his family. He is an avid hiker, skier, and biker.


Chris Belkot
Vice President of Operations

Chris Belkot is the Vice President of Operations at Star Building Services, where he oversees the Operations Team and manages all aspects of the company’s day-to-day functions. His role includes fostering strong customer relationships, networking, and ensuring that Star Building Services consistently delivers best-in-class service.

Chris has been dedicated to operations since the age of 17. He began his career as a portfolio manager for a commercial pool management company, where he quickly rose through the ranks to become the Director of Operations. His extensive experience has equipped him with a deep understanding of operational efficiency and excellence.

Chris holds a Bachelor of Science in Business Administration with a concentration in Organizational Leadership. This academic background has been instrumental in honing his skills in managing employees and maintaining high morale. He places a strong emphasis on corporate social responsibility and ethical workplace practices, ensuring that Star Building Services operates with integrity. His key skills include inspiring and motivating employees through positive encouragement and incentive initiatives, effectively communicating with managers about shifting priorities and projects and identifying and resolving potential problems to maximize efficiency.

As a proud member of the Community Associations Institute New Jersey (CAI-NJ) and an active participant in the CAI Golf Committee for over ten years, Chris is deeply embedded in the professional community.

Outside of his professional life, Chris is an avid golfer, enjoys cooking, and is a proud dog owner. For over 15 years, Chris was a multi-team wrestling coach, with athletes spanning from kindergarten to college and beyond. This passion to the wrestling community reflects his commitment to mentorship and leadership in all areas of his life.


Lou Santangelo
Director of Sales

Lou Santangelo serves as the Director of Sales at STAR Building Services, bringing a unique blend of professional experience, entrepreneurial spirit, and sales leadership to the team. In his role, Lou leads all sales initiatives, delivering tailored facility solutions with professionalism, integrity, and a client-first mindset.

Originally from New Jersey, Lou has deep roots in the region and a strong understanding of the local market. His ability to connect with clients, understand their specific needs, and develop customized strategies makes him a vital part of STAR Building Services’ ongoing growth and success.

Before joining the commercial services industry, Lou spent several years competing at the highest level of professional baseball as a member of the Houston Astros organization. This experience instilled in him the discipline, focus, and team-oriented mindset that now drive his approach to business.

Following his athletic career, Lou transitioned into commercial services, where he built a diverse background in business ownership and corporate sales. He has held key leadership roles managing operations, cultivating client relationships, and executing strategic growth initiatives—giving him a comprehensive perspective on delivering high-quality service and building lasting partnerships.


Sandy Allen Gerard
Human Resources Director

Sandy has over 20 years of experience in Human Resources, Business Development/Sales, and Customer Service. Previously, Sandy was the Human Resources Administrator for a large manufacturing company. Sandy combines an energetic employee/client-friendly attitude with valuable experience in Human Resources and client services. She enjoys meeting new people. Sandy prides herself on attention to detail and the importance of following through. 

Fun Facts: Sandy is the mother of one son and the stepmom of two sons and one daughter.  She is also the dog mom to her 2-year-old Shih Tzu, Archi.  When not enjoying time at home with her husband, she enjoys traveling, shopping, and anything outdoors.


Susan E. Ricca
Accounting Manager

Sue has been with STAR Building Services for over 14 years in the Accounting Department. She has over 35 years of experience in accounting and oversees the accounting functions for STAR.  Sue came to STAR from The Marketplace in Matawan, a real estate investment company.  Her experience in accounting began in 1984 when she took on a part-time job with United Jersey Bank and has risen through her various jobs.

Fun Facts: When not at work, Sue enjoys spending time with her husband, two children and dog.